Privacy Policy

At Sirocco Spaces, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us.

1. Information We Collect

We may collect personal information from you in several ways, including:

  • Direct Interactions: When you fill out a contact form, request a consultation, subscribe to our newsletter, or directly communicate with us via email or phone, we collect information such as your name, email address, phone number, and details about your kitchen project.
  • Automated Technologies: As you navigate our website, we may collect data automatically using cookies and similar tracking technologies. This includes your IP address, browser type, operating system, referring URLs, and website usage patterns.
  • Third-Party Sources: We may receive information about you from third-party partners, such as marketing providers, provided they have legal grounds to share this information.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and manage our services, including bespoke kitchen design consultations and installations.
  • To communicate with you, respond to your inquiries, and send you updates about your projects.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To send marketing and promotional communications, where you have consented to receive them.
  • To comply with legal obligations and protect our legitimate business interests.

3. Disclosure of Your Information

We do not sell your personal data. We may disclose your information to third parties in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processors or installation contractors. These parties are bound by confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or submit your personal information. These include:

  • Secure Socket Layer (SSL) technology for data transmission.
  • Regular security audits and updates to our systems.
  • Access controls to limit who can view your data.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

6. Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us analyze website traffic, personalize content, and remember your preferences. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of the website.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: October 26, 2023

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